Frequently Asked Questions
What payment methods are accepted?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are the available delivery terms?
We ship via major international carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long will it take for my order to arrive?
Generally, it takes about one week if items are in stock. For non-stock items, delivery is typically 15-30 days depending on the order quantity.
Is there a warranty period for the products?
Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
How do you handle international customs and shipping?
If you have import experience, we ship via standard international express. If you do not have import experience, we can manage the customs and taxes process and provide direct door-to-door delivery.
Is customization available for these products?
Yes, we accept customization requests to meet specific surgical or size requirements.
Axton Orthopedic Implants
