What are the available shipping modes and charges?Normally we send through courier services or post upon specific request from clients. Shipping charges depend on the destination and weight of the order.
Does the company hold ISO 9001 and CE certifications?Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have obtained the CE mark for many of our orthopedic products.
What is the minimum order quantity (MOQ)?Our standard minimum order is US$1000. However, we facilitate smaller sample orders initially for customers to test our products in their local market.
Can I request products not listed in the standard catalogue?Yes, you can send us pictures or samples of similar products. Custom production may require additional time for delivery.
Are the listed orthopedic implants and instruments in stock?Generally, we maintain stock for every listed product as they are produced monthly. However, availability depends on current sales; we recommend checking with our sales team for accurate inventory status.
What materials are used for the intramedullary nails?Our intramedullary nails, including the Expert Tibia model, are primarily manufactured using high-quality Titanium to ensure biocompatibility and strength.