❓
Frequently Asked Questions
What are the available shipping modes and charges?
Normally, products are sent via courier or post upon request from clients. Shipping charges depend on the destination and weight of the order.
Do your products hold international quality certifications?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 certified company. Many of our products also carry the CE mark for compliance with European standards.
What is the minimum order quantity (MOQ)?
The standard minimum order value is US$1,000. However, we provide smaller sample orders for customers to test the market before placing larger orders.
Can you provide products that are not listed in the catalogue?
Yes, we can provide similar products based on your provided pictures or samples. Please note that custom requests may require a longer delivery time.
Is there stock available for all listed products?
Generally, we maintain stock for listed products through monthly production. Availability varies based on sales conditions, so please check for accurate inventory information before ordering.
What materials are used for the interference screws?
The interference screws are available in high-quality PEEK and Titanium materials, specifically designed for sports medicine and ACL reconstruction applications.