Q: Are you a factory or trading company?
A: We are a Professional Manufacturer for emergency stretchers and Rehabilitation Therapy products.
Q: What is the main application of this fixator?
A: It is primarily used for orthopedic surgery to correct deformities and ensure fracture fixation in the wrist and waist areas.
Q: What are your standard payment and lead times?
A: Payment terms involve a 30% deposit with the balance paid via T/T or L/C. Standard lead time is normally 15-25 days after deposit.
Q: How do you handle after-sales service and warranty?
A: We offer a 12-month warranty from the date of receipt. During this period, we provide free spare parts and technical guidance. Beyond the warranty, parts are provided at cost.
Q: Which quality certifications do your products hold?
A: Our products are certified with FSC, CE, FDA, ISO9001, ISO13485, and EN1865 standards.
Q: Can you provide matching surgical instruments?
A: Yes, each set can be provided with matching bone screws, spanners, screw drivers, and hex wrenches as per the specification table.
Axton Orthopedic Implants
